pk36t Privacy Policy

Introduction

pk36t ("we", "us", "our") operates the online casino and sports betting platform accessible at pk36t.net. This Privacy Policy applies to all users who register an account, visit our website, or interact with our platform in any capacity. By accessing pk36t and registering as a player, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.

pk36t is committed to protecting the privacy and security of all registered users across Pakistan — including players in Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, Multan, and every other city we serve. This document is written in plain English so that every pk36t player can understand exactly what data we hold, why we hold it, and what rights they have in relation to it.

This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which form part of the overall agreement between pk36t and its registered users.

Personal Data We Collect

pk36t collects personal data from users at various points during account registration, ongoing platform use, and account verification. The categories of data we collect are described below.

2.1 Registration Data

• Full legal name
• Date of birth (to verify age eligibility — 21+ only)
• Pakistani mobile number (used as primary login identifier)
• Email address
• Residential address
• Username and account password (stored in hashed form — we never store plain-text passwords)

2.2 Identity Verification (KYC) Data

To comply with our anti-money laundering (AML) obligations and to protect the withdrawal rights of our players, pk36t requires Know Your Customer (KYC) verification for withdrawal-eligible accounts. KYC data may include:

• Copy of valid Pakistani CNIC (Computerised National Identity Card) — front and back
• Proof of address (utility bill, bank statement dated within 90 days)
• Selfie photograph for identity confirmation

KYC documents are stored on encrypted servers and are not used for any purpose other than identity verification, regulatory compliance, and fraud prevention.

2.3 Financial & Transaction Data

• JazzCash or EasyPaisa mobile wallet number used for deposits/withdrawals
• HBL, UBL, Meezan Bank, Allied Bank, or SadaPay account details (where applicable)
• USDT TRC20 wallet address (where applicable)
• Deposit and withdrawal history, amounts, and timestamps
• Bonus and promotion redemption records

pk36t does not store full payment credentials (complete card numbers, full wallet PINs, or complete bank account credentials) on our own servers. All payment processing is handled through encrypted, compliant payment gateways.

2.4 Technical & Usage Data

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Session timestamps, login history, and session duration
• Games played, betting history, and wagering patterns
• Platform navigation and feature interaction logs

2.5 Communications Data

• Live chat transcripts between the user and pk36t support agents
• Email correspondence with pk36t
• Feedback, complaint, and dispute records

How We Use Your Personal Data

pk36t uses the personal data we collect for the following purposes. We apply a principle of purpose limitation — your data is never used for purposes that go beyond what is described in this policy without your explicit consent.

pk36t does not use your personal data for automated decision-making that produces legal or similarly significant effects without human oversight. Where automated systems flag an account for review (e.g., for responsible gaming intervention or fraud suspicion), a human member of our compliance or support team reviews the case before any action is taken.

Legal Basis for Processing

pk36t processes personal data on one or more of the following legal bases, depending on the nature of the processing activity:

1. Contractual necessity: Processing required to fulfil our obligations to you as a registered pk36t player, including account management, payments, and support.
2. Legal obligation: Processing required to comply with applicable anti-money laundering regulations, age verification requirements, and any reporting obligations under the laws of the jurisdictions in which pk36t operates.
3. Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and platform improvement — where these interests are not overridden by your fundamental privacy rights.
4. Consent: Where we seek your consent for specific optional processing activities (such as marketing communications), we will obtain that consent separately and clearly. You may withdraw consent at any time by contacting our support team.

Sharing Your Personal Data

pk36t does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted third parties only in the following limited circumstances:

5.1 Payment Processors

To process your JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Allied Bank, SadaPay, and USDT TRC20 transactions, we share the minimum necessary payment data with our certified payment processing partners. These partners are contractually bound to process your data solely for the purpose of completing your transaction and are not permitted to use it for any other purpose.

5.2 Identity Verification Providers

CNIC documents and other KYC materials may be shared with accredited third-party identity verification services to confirm the authenticity of documents submitted. These providers operate under strict confidentiality agreements.

5.3 Game Providers

Game providers such as Pragmatic Play, PG Soft, and Evolution Gaming may receive limited technical data (such as session tokens and bet records) to facilitate the delivery of their games within the pk36t platform. These providers do not receive your full personal profile and are bound by their own certified privacy and security standards.

5.4 Regulatory & Law Enforcement Authorities

pk36t may disclose personal data to competent regulatory bodies, law enforcement agencies, or courts where we are legally required to do so, or where we determine in good faith that such disclosure is necessary to protect the rights and safety of pk36t, our players, or third parties.

Data Retention

pk36t retains your personal data for as long as your account remains active and for a defined period after account closure, as required by our legal and regulatory obligations. The following retention periods apply:

• Active account data: Retained for the full duration of your account's active status.
• Transaction and financial records: Retained for a minimum of five (5) years following the date of the transaction, in compliance with applicable anti-money laundering regulations.
• KYC and identity documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant verification process.
• Customer support communications: Retained for three (3) years from the date of last interaction.
• Technical and session logs: Retained for twelve (12) months from the date of generation, unless a longer period is required for an ongoing investigation or dispute.

Upon expiry of the applicable retention period, your personal data will be securely deleted or irreversibly anonymised. You may request early deletion of your data (subject to our legal retention obligations) by contacting our support team.

Security Measures

pk36t implements technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security infrastructure includes:

• 256-bit SSL/TLS encryption on all data transmitted between your browser or app and pk36t servers
• End-to-end encryption for all payment processing flows
• Hashed and salted password storage — plain-text passwords are never stored
• Multi-factor authentication options available to all registered pk36t accounts
• Intrusion detection systems and 24/7 automated security monitoring
• Regular third-party penetration testing and vulnerability assessments
• Strict access control policies — internal staff access to player data is role-based and logged
• Automated alerts for suspicious login attempts, including logins from unrecognised devices or locations

While we take every reasonable precaution to secure your data, no internet-based platform can guarantee absolute security. We strongly encourage all pk36t players to use a strong, unique password for their account and to enable available two-factor authentication features.

Cookies & Similar Technologies

pk36t uses cookies and similar browser-based storage technologies to operate and improve our platform. Cookies are small text files stored in your browser. We categorise our cookie usage as follows:

pk36t does not use third-party advertising cookies. We do not allow ad networks to place tracking cookies on our platform or to follow your browsing behaviour after you leave pk36t.net.

Your Privacy Rights

As a registered pk36t player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with the subject line "Privacy Rights Request" and your registered mobile number or email address.

• Right of Access: You may request a copy of the personal data pk36t holds about you, along with information on how it is being processed.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it.
• Right to Erasure: You may request deletion of your personal data, subject to our legal retention obligations. Regulatory records (KYC, transaction history) must be retained for the periods specified in Section 6.
• Right to Restriction: You may request that we restrict processing of your data in certain circumstances — for example, while a dispute about data accuracy is being resolved.
• Right to Data Portability: You may request a structured, machine-readable copy of the personal data you have provided to pk36t.
• Right to Object: You may object to processing activities based on our legitimate interests at any time. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

pk36t will respond to all verified privacy rights requests within thirty (30) calendar days. If additional time is required due to the complexity of the request, we will notify you within the initial 30-day window and provide an updated expected response date.

Protection of Minors (21+)

pk36t is strictly an adult gaming platform. We do not permit individuals under the age of 21 to register, play, or deposit on our platform. We take the protection of minors seriously and have implemented the following safeguards:

• Date of birth is collected at registration and verified during the KYC process using CNIC documentation
• Any account found to belong to a person under 21 will be immediately suspended, all winnings forfeited in accordance with our Terms & Conditions, and any deposits refunded
• pk36t does not knowingly collect, store, or process the personal data of individuals under the age of 21
• If a parent or guardian believes their child has registered on pk36t, they should contact us immediately at [email protected] — we will close the account and delete the data within 48 hours of verification

International Data Transfers

pk36t operates under an international gaming licence and may process or store certain categories of player data on servers located outside Pakistan. Where personal data is transferred to servers or service providers in other jurisdictions, pk36t ensures that:

• All international data transfers are subject to appropriate contractual safeguards, including data processing agreements that impose equivalent privacy protections on the receiving party
• Data transferred for payment processing purposes is handled by certified, compliant payment infrastructure providers
• Game providers who receive limited technical data operate under certified data protection standards consistent with their own gaming licence obligations
• No personal data is transferred to jurisdictions that do not provide an adequate level of data protection without appropriate safeguards in place

By registering on pk36t, Pakistani players acknowledge and consent to the transfer of their data to servers and processing environments outside Pakistan, as described in this section, for the purposes outlined in this Privacy Policy.

Changes to This Privacy Policy

pk36t reserves the right to update or amend this Privacy Policy at any time to reflect changes in our operations, legal obligations, or the services we provide. When material changes are made, we will:

• Post the updated Privacy Policy at pk36t.net/privacy-policy with a revised "Last Reviewed" date
• Send a notification to your registered email address or mobile number summarising the key changes
• Where required by applicable law, seek fresh consent for any new processing activities

Your continued use of the pk36t platform following notification of material changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the revised policy, you should cease using the platform and contact us to close your account.

Minor changes (such as clarifications of existing language, correction of typographic errors, or updates to contact information) may be made without advance notice. We encourage all pk36t players to review this page periodically.

Contact Our Privacy Team

If you have any questions, concerns, or requests relating to this Privacy Policy or pk36t's data protection practices, please reach out to our dedicated support team. We are available 24 hours a day, 7 days a week.

Email: [email protected] — please use the subject line "Privacy Policy Enquiry" for the fastest routing to our data protection team.

Live Chat: Available directly within your pk36t account dashboard. Average first-response time is under two minutes during Pakistan Standard Time business hours, and under five minutes at all other times.